Set it up once. It runs from there.
From a new router to a business that collects, reconnects and reports on its own.
Connect your routers
Onboard a router in minutes, even behind CGNAT.
Define your plans
Monthly, prepaid, hotspot or usage-based. Set them once.
Customers pay
Payments are matched to the right account automatically.
Service responds
Paid accounts reconnect instantly. Overdue ones follow your policy.
You see the results
Revenue, growth and network health on one dashboard.
Steps 3 to 5 repeat every day, for every customer, without you.
Bring a router online in minutes, not site visits.
Add a router from anywhere. MaraSuite establishes a secure connection, syncs your configuration and imports your existing subscribers. No one needs to travel to the site.
- No static IP or port forwarding required
- Live sessions and router health from day one
- Existing subscribers imported automatically
Your network and your revenue, in one system.
Network state and billing state live in the same place, so they never drift apart. When one changes, the other follows.
Every router and subscriber in one view
Manage PPPoE, hotspot and fibre customers across every site you run.
- Zero-touch onboardingRouters come online without on-site configuration.
- Live sessionsSee who is online and how the network is performing.
- Zones and coverageOrganise routers and customers by area.
- Fair-use policiesSpeed and usage rules applied automatically.
Collections that reconcile themselves
Payments reach the right account and service responds immediately.
- Automated invoicingRecurring bills, reminders and grace periods.
- Flexible plansSubscriptions, prepaid and usage-based side by side.
- Instant reconnectionService follows payment status automatically.
- Local and online paymentsMobile money, cards, cash and bank transfers.
Customers who rarely need to call
They can buy, pay, check their account and get help on their own.
- Branded hotspotA captive portal that looks like your business.
- Self-service portalAccount, payments and usage, with nothing to install.
- Automated messagingReceipts and reminders on WhatsApp, SMS and email.
- Help deskTickets tracked against the response times you promise.
A clear picture of the whole business
Every team sees exactly what it needs, and nothing more.
- Reports and analyticsRevenue, growth and retention at a glance.
- Multi-branchOne account across every location.
- Field operationsInstallations and repairs tracked to completion.
- Roles and permissionsAccess matched to each person's job.
A network engineer that never sleeps.
PAI monitors your network and billing around the clock, explains issues in plain language, and helps your team resolve them faster.
I checked her account and connection:
- ✓Account active and paidbilling
- ✓Session connectednetwork
- ✓Correct plan appliedplan
- !Weak fibre signalline
The line signal is weak, which explains the slow speeds. A technician visit is recommended.
Connection health
Every connection gets a health score, so you spot trouble before the customer calls.
Today's insights
AUTOMATICGuided diagnosis
Step-by-step troubleshooting for the most common support requests.
Proactive insights
Problems surfaced automatically, often before customers notice.
Customer self-help
Customers can check their own connection from the portal.
Bill by data, by time or by the day.
Not every customer wants a monthly plan. Let them top up a balance and pay only for what they use. Service pauses at zero and resumes the moment they top up.
- Charge by data, time or a daily rate
- Spending limits so nobody gets a surprise bill
- Low-balance alerts before service stops
- Runs alongside your monthly and hotspot plans
YourISP WiFi
Choose a package to get online
A hotspot that sells for you, in your brand.
Customers connect, choose a package and pay from their phone. They're online seconds later, and the payment is already in your books.
Try a theme · Midnight
Layout
Style
- Your logo, colours and packages, with no app to install
- Promotions and seasonal designs, scheduled in advance
- Vouchers for walk-in customers
Give every customer an account they can manage themselves.
A clean, mobile-friendly portal in your branding. Customers check their balance, pay, follow their usage and get help at any time of day.
- Invoices, receipts and payment history
- Pay, top up, renew or upgrade in a few taps
- Support tickets and a quick connection check
From the core router to the customer's home.
Wireless, hotspot and fibre run from one platform. Whatever access technology you sell, billing controls it directly.
MikroTik automation
Subscribers are activated, changed and suspended automatically as they pay, upgrade or fall behind.
RADIUS
Centralised authentication and usage tracking for larger networks and mixed router fleets.
OLT and ONT management
See every fibre connection and its signal quality, and act on it remotely.
Remote device management
Resolve common Wi-Fi requests on customer routers without a site visit.
Grow through partners without losing control.
Give every reseller their own login that sees only their own customers. Commission is calculated and credited automatically.
- Separate, secure access for each partner
- Automatic commission and payouts
- Partners can recharge customers in the field
- Commission earned+2.50
- Customer recharge−15.00
- Payout−1,200.00
The whole customer lifecycle, on autopilot.
The messages your team used to send by hand now go out on time, in your words, on the channel your customers actually read.
Reminder
A friendly heads-up with a payment link.
Invoice
Generated and delivered automatically.
Follow-up
Sent on the schedule you choose.
Suspension
Applied by your rules, with clear instructions.
Receipt
Matched and confirmed instantly.
Back online
Reconnected, with no one lifting a finger.
Receipts, reminders and replies where customers already are.
Reach every customer, on any phone.
Branded invoices and statements.
The right person hears about what matters.
Built for how internet is really sold.
Designed around the day-to-day realities of independent ISPs, from a single hotspot to a multi-site network.
Local payments
Accept the payment methods your customers already use.
Messaging first
Customers hear from you where they actually read messages.
Resilient by design
Sales keep running even when a site's connection is unstable.
Scales with you
From your first hundred customers to multiple branches.
Know exactly where your business stands.
Revenue, active customers, outstanding balances and network activity, on one screen every morning.
Your data, protected and always yours.
Each ISP's data is kept fully separate, access is limited by role, and sensitive information is encrypted. When you want to connect your own systems, an API is ready.
Data isolation
Your customers and records are never visible to anyone else.
Role-based access
Each team member sees only what their job requires.
Two-factor sign-in
An extra layer of protection for staff accounts.
Audit trail
A record of important changes and who made them.
Backups and export
Your data is backed up and can be exported at any time.
API access
Connect MaraSuite to the other tools your business uses.
Built for every kind of internet business.
From a single hotspot to a fibre network with partners in several towns.
Wireless ISPs
Subscribers on point-to-multipoint links across one or many towers.
Hotspot operators
Residences, cafés, hotels and public spaces selling time and data.
Fibre ISPs
FTTH networks delivering high-speed internet to homes and businesses.
Multi-site operators
Growing businesses with several branches, partners and teams.
From chasing payments to growing the business.
What a normal week looks like before and after an ISP moves onto MaraSuite.
Common questions.
Can't find your answer? Message us and a member of the team will reply.
We'll walk through your network and requirements on a short call.
Chat on WhatsAppYes. MaraSuite works with your existing MikroTik hardware, so there's no new equipment to buy. Routers can be onboarded without a public IP or port forwarding, so it works even behind CGNAT.
Mobile money and card payments, as well as cash and bank transfers recorded by your team. Every payment follows the same billing and reconnection rules.
No. Hotspot customers see your branded page in their browser when they connect, and subscribers use a web portal to check their account and pay. There's nothing to install.
Most operators are collecting payments through MaraSuite on the same day. We'll walk you through it on the demo call.
PAI is the AI assistant built into MaraSuite. It monitors your network and billing, flags issues early and guides your team through resolving them, while you stay in control of every action.
Yes. MaraSuite supports fibre operators alongside wireless and hotspot, including OLT and customer device management.
Yes. Each reseller gets a login that shows only their own customers, with commission calculated automatically.
Yes. Your data belongs to you and can be exported on request. There's no lock-in.